UC-One Communicator

Modified on Tue, 19 Jan 2021 at 12:41 PM

UC-One is a unified communications and collaboration app that lets you call, message, and meet with anyone from any device. It includes full HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application that integrates with other cloud business apps.

  • Desktop and Mobile Softphone for Remote Access to YOUR Broadsmart Phone and Extension
  • WIFI Calling
  • HD Video
  • Corporate Directory
  • Private and Group Chat
  • User Presence – see when other users in your Enterprise are on or off the phone
  • Call History
  • Content in Common - while you’re chatting, everything you share like emails or files, is there at your fingertips
  • Meeting Room, Conference Bridge and ScreenShare


Who can buy UC-One?

Hosted Broadsmart Customers are available to purchase UC-One.   The baseline requirements for UC-One are as follows:

  • SmartControl or SmartControl Plus users can add UC-One as an al la carte item to their extension for an additional $9.95 per month
  • UC-Standard & UC-Premium Bundle have UC-One service included, at no extra charge!


Additional UC-One Resources

The following materials are published regarding UC-One:


Access Code

N9N8C4


Ports that need to be allowed for the UC-One Application

ConnectionDirectionProtocolPort
Carrier Network - XSIOutTCP443
SaaS - Messaging (XMPP)OutTCP5222
SaaS - HTTPSOutTCP443
Carrier - SIP (to SBC)BothTCP5060, 5070, 6060
Carrier - RTP (to SBC)BothUDP8500-8698


Note: If you get an error that "Calling is not available" please ensure that SIP-ALG is disabled. If you rent a modem from your ISP you may need to call your ISP to have them disable this for you.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article