UC-One Communicator

Modified on Tue, Jan 19, 2021 at 12:41 PM

UC-One is a unified communications and collaboration app that lets you call, message, and meet with anyone from any device. It includes full HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application that integrates with other cloud business apps.

  • Desktop and Mobile Softphone for Remote Access to YOUR Broadsmart Phone and Extension
  • WIFI Calling
  • HD Video
  • Corporate Directory
  • Private and Group Chat
  • User Presence – see when other users in your Enterprise are on or off the phone
  • Call History
  • Content in Common - while you’re chatting, everything you share like emails or files, is there at your fingertips
  • Meeting Room, Conference Bridge and ScreenShare


Who can buy UC-One?

Hosted Broadsmart Customers are available to purchase UC-One.   The baseline requirements for UC-One are as follows:

  • SmartControl or SmartControl Plus users can add UC-One as an al la carte item to their extension for an additional $9.95 per month
  • UC-Standard & UC-Premium Bundle have UC-One service included, at no extra charge!


Additional UC-One Resources

The following materials are published regarding UC-One:


Access Code

N9N8C4


Ports that need to be allowed for the UC-One Application

ConnectionDirectionProtocolPort
Carrier Network - XSIOutTCP443
SaaS - Messaging (XMPP)OutTCP5222
SaaS - HTTPSOutTCP443
Carrier - SIP (to SBC)BothTCP5060, 5070, 6060
Carrier - RTP (to SBC)BothUDP8500-8698


Note: If you get an error that "Calling is not available" please ensure that SIP-ALG is disabled. If you rent a modem from your ISP you may need to call your ISP to have them disable this for you.

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