Updating a voicemail PIN

Modified on Thu, 12 Mar 2020 at 09:05 AM


Logic - The voicemail platform will be used to update/reset a voicemail PIN number, name, email and features that are associated with a voicemail account.

Note: When entering a telephone number in the voicemail system it is ALWAYS going to be the 10 digit number preceded by a +1. Example: +19544498000

  • Login to the Voicemail platform using your admin login

  • Hover your mouse over the "Hosted PBX" option, then "Advanced" and finally select the "Voicemail Boxes" option.

  • Find the extension of the user you wish to edit on the left side of the screen and select the user extension

  • The voicemail PIN can be adjusted by typing in a new PIN number and selecting the "Save" option


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